Terms of Service
Welcome to Kiya Bits Limited (Kiakia). By accessing or using our services, you agree to these Terms of Service. Please read them carefully as they govern your use of our website, mobile applications, and services.
- Introduction
- Services Offered
- Eligibility
- Application Process
- Loan Application: To apply for a loan, you must complete the online application form and submit all required documents.
- Credit Checks: By applying, you authorize us to conduct background and credit checks to determine your eligibility. This may include reviewing your financial history, credit score, and banking information.
- Approval Process: Loan approval is at our discretion, and we may reject applications by discretion. Once approved, you will receive your loan agreement with applicable terms.
- Verification: We may require additional verification of your identity or financial details once approved.
- User Responsibilities
- Payment Terms
- Privacy and Data Protection
- Limitation of Liability
- Indemnification
- Governing Law and Dispute Resolution
- Modifications to Terms
- Termination of Services
- Contact Information
These Terms of Service ("Terms") govern your use of the services provided by Kiya Bits Limited (Kiakia) ("Company", "we", "us", or "our"), including but not limited to online loan applications, co-lending services, and any other financial services we may offer (collectively, the "Services"). By accessing or using the Services, you agree to comply with and be bound by these Terms.
If you do not agree with any part of these Terms, you should not use our Services.
We offer the following services to eligible customers:
- Loan provision services: short-term and long-term loans based on creditworthiness.
- Co-lending services: partnerships with other financial institutions to offer financing.
- Loan management services: enabling users to track loan applications, payments, and account history.
Our services are provided for personal and commercial purposes, and all transactions are subject to our review and discretion.
To use our services, you must:
- Be at least 21 years of age.
- Provide accurate, complete, and current personal information during the application process.
- Have legal capacity to enter into a binding contract.
- Reside in a jurisdiction where we offer services.
You are solely responsible for ensuring that the information you provide is up-to-date, and you must notify us promptly of any changes. Misrepresentation or submission of false information may result in account suspension, termination, or legal action
As a user of our services, you are expected to:
- Ensure that all personal, financial, and banking information provided is accurate and up-to-date.
- Use the services in compliance with all applicable laws and regulations.
- Notify us promptly of any changes in your financial status or contact information.
- Regularly review your loan account for updates, payment schedules, and changes.
- Maintain confidentiality of your account login information and not share it with unauthorized third parties.
You are responsible for safeguarding your account against fraudulent activity. If you suspect any unauthorized access, you must contact us immediately.
Payments for loans must be made as per the schedule outlined in your loan agreement. You may make payments via the methods specified by us, which may include bank transfers, debit card payments, or mobile payments.
- Due Date: All payments are due by the date indicated in the loan agreement. Failure to make timely payments will result in late fees.
- Default: If you default on your loan, we may report this to credit bureaus and initiate collection procedures, including legal action.
- Payment Methods: We accept payments via online banking, mobile wallets, and other electronic payment methods. Additional processing fees may apply for certain payment methods.
We are committed to protecting your personal information. Our collection, use, and disclosure of personal data are governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection, processing, and storage of your personal information in accordance with our Privacy Policy.
To the fullest extent permitted by law, Kiya Bits Limited (Kiakia) and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. This includes, but is not limited to, loss of profits, financial loss, and damages resulting from delays or interruptions in service.
Our liability for direct damages is limited to the amount paid by you for the services or loan in dispute.
You agree to indemnify and hold Kiya Bits Limited (Kiakia), its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising out of your use of our services, violation of these Terms, or infringement of any rights of another party.
These Terms are governed by the Central Bank of Nigeria Act, 2007, without regard to its conflict of laws provisions. Any disputes arising from or related to these Terms shall be resolved through mediation, arbitration, or litigation according to the Central Bank of Nigeria Act, 2007.
In the event of a dispute, you agree to attempt to resolve the matter through good-faith negotiations with us before resorting to formal legal action.
We may amend these Terms at any time by posting the revised version on our website. The updated Terms will take effect immediately upon posting. Continued use of the services after such changes constitutes your acceptance of the updated Terms.
We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and without notice. This may occur due to violations of these Terms, failure to meet eligibility criteria, or other reasons at our discretion.
Upon termination, you must cease all use of our services, and any outstanding payments must be settled immediately.
If you have any questions or concerns regarding these Terms or our services, you may contact us at:
Email: helpdesk@kiakia.co
Phone: 020 1922 5176
Address: PLOT 395A Etang Obuli Crescent, off Idris Ibrahim Crescent, Obafemi Awolowo Way, Jabi, Abuja.
We are available during business hours to address any issues or queries.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.